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In-building Wireless (DAS) Protects Hospitality Occupancy Rates

Hotels, resorts and conference centers are constantly looking for ways to attract guests and groups, and to build loyalty and repeat business for their properties and brands.

60 percent of voice calls and 70 percent of smartphone activity originate inside of buildings. Smartphones and wireless AirCards are becoming de facto standards for today's business traveler.

Road warriors are able to roam freely from their offices to hotels without missing an email. Take away the signal feeding these devices and you're likely to lose room-nights over it. In today's economy, you can't afford to watch occupancy drop due to poor technology decisions.

Hospitality_Waldorf Astoria Orlando

Every guest that walks through the door has a cellphone or PDA, and making sure that phone works is the best amenity we can deliver to keep that guest happy. In-building wireless technology was a top priority for us in meeting guest satisfaction goals to ensure loyalty and repeat visits. That’s why we planned for it as we built the property.

Peter Kacheris, managing director of Waldorf Astoria Orlando and Hilton Orlando Bonnet Creek

Amenities Keep Guests Coming Back

A smart investment in in-building wireless may do wonders for your guest satisfaction and repeat business. Our DAS solutions are supporting a wide variety of wireless applications demanded by savvy business travelers, guests and hotel staff:

  • Reliable cellphone and data services throughout the common areas and guest rooms
  • Wireless coverage and capacity to handle dense, high-traffic areas such as conference centers and meeting space
  • The ability to deliver loyalty programs and other applications served up on Smartphones and other wireless devices
  • Enabling push-to-talk (PTT) technology for hotel staff coordination as well as guests
  • Support for public safety radio communications for first-responders in the event of an emergency

Find out how we're enabling brands like Hilton, Marriott and Starwood across the U.S. to protect occupancy rates—better yet, drive them up. Contact us today for more information.