Our turnkey in-building wireless services model includes consultation, neutral-host options, system engineering and design, project management and construction management, installation, system commissioning, monitoring and maintenance, and service provider coordination throughout the length of the project.
Explore each of our services in depth below.
Our goal is very simple: to help you define and achieve your wireless goals.
From the very beginning of our partnership, our team of experts will work with you to define and materialize your wireless strategy; guiding you through the necessary questions and process to determine the best financial and technology approaches to meet your current and future connectivity needs.
*Service Provider Coordination
During this preliminary stage of development, our Service Provider Coordination team begins connecting with the wireless carriers and cable providers in your area to assess and garner participation interest for your system.
Our team provides consultation services throughout the life of the project and beyond. Because the in-building wireless industry is constantly evolving, we aim to stay ahead of the potential impacts or possible advancements for your system and will make them known to you.
When you partner with Connectivity, you get a partner for life.
For enterprises interested in outsourcing the management of their system, we offer full management services though Neutral Connect Networks, our sister company and financial arm.
Neutral Connect will manage, monitor and maintain your system to ensure top-notch performance throughout the life of the technology; allowing you to focus on your core customers.
*Service Provider Coordination
When applicable, our Service Provider Coordination team will work on your behalf to secure fair and favorable financial terms for all parties.
Behind every world-class system was a through site walk and comprehensive design. With the latest tools and an in-house engineering team with more than 300 years of combined industry experience, we provide complete analyses and design drawings–the foundation for a successful build and, ultimately, first-class wireless coverage and capacity.
*Service Provider Coordination
During the Design phase, our Service Provider Coordination team will work on your behalf to garner approvals for the system design and begin securing spectrum relicensing agreements from each of the participating wireless carriers, as applicable.
Our industry-leading RF and Wi-Fi engineering team is certified by all major OEMs and will skillfully design a carrier-grade system that meets the unique needs of your facility and satisfies the specifications for each wireless service provider.
Our team of RF and Wi-Fi Performance Engineers will perform a thorough site walk to map out the unique wireless connectivity landscape of your property, identifying areas of strong and weak coverage that will guide the technology approach and inform the final system design to best meet your in-building wireless needs.
Our team of design engineers will leverage the benchmark data and site survey collected to design a state-of-the-art in-building wireless system that will support all wireless service providers and extend robust cellular and WiFi coverage and capacity throughout every square inch your facility.
We pride ourselves on providing excellence in our workmanship and installation services. With the most experienced DAS Deployment Team in the industry, having completed more than 3000 projects, our project managers and construction management team have the right blend of specialized technical training and personal construction expertise to effectively and efficiently oversee all installation efforts.
Our tried-and-true project and construction management methodologies are based on PMI standards and industry best practices.
Our experienced Deployment Team will deliver a neat and operational cellular or Wi-Fi system that exceeds your expectations.
Each customer is assigned a project manager who serves as the main point of contact throughout the life of the construction.
Our PMP-certified Project Management Team is unmatched in terms of experience and professionalism in the in-building wireless industry. Our team not only has the tools and skills to drive projects to completion, but years of experience enables them to adapt to real-world challenges and flexibly and efficiently mitigate obstacles, ensuring on-time delivery and customer satisfaction.
Our experienced Construction Managers oversee the day-to-day progress of project construction and act as the liaison for all on-site efforts. This includes managing all subcontractors, handling material and inventory, and meeting with the appropriate building personnel as needed.
As part of construction management, each project will also be assigned a Deployment Manager to oversee quality control, ensuring resource needs are met and the overall workmanship meets industry standards.
Each of our elite vendor and subcontractor partners is well versed in DAS construction services and have been vetted based on delivering a proven level of quality and scalability that meets the same standard of excellence to which we hold ourselves.
System commissioning is the final, “on-air” phase of the project that follows the construction of the system.
During these final few months, an assigned RF performance engineer team member will work directly with each of the carrier representatives on site to integrate their signals onto the system and optimize the overall performance of the system, resulting in a fully functional in-building wireless solution that delivers seamless cellular coverage and capacity throughout your facility!
After the system is on air, Connectivity will provide a closeout package that summarizes all testing and services performed throughout the life of the project.
Upon project completion, our ConnectProtect™ Program routinely and remotely monitors your system to ensure excellent signal strength and quality throughout the life of your in-buidling wireless solution.
As a ConnectProtect™ subscriber, you will benefit from our mission to track and stay ahead of changes that could impact or improve the performance of your system, including new carrier frequencies and OEM equipment upgrades. Additionally, this service assumes responsibility for system failure, ensuring uninterrupted cellular coverage for your tenants and visitors and that carrier SLAs are satisfied.
Our ConnectProtect monitoring and maintenance program includes:
Connectivity offers 24/7/365 in-building wireless system monitoring to all ConnectProtect clients. Using a broadband wireless network router, provided by Connectivity, we will setup the DAS and router configuration to send major and minor SNMP traps to our support team.
Our technical support team can remotely access your DAS to assess fault levels, query and isolate system alarms, and perform remote repairs.
If the system cannot be fixed remotely, Connectivity will dispatch a technician to perform repairs on site.
We focus on preventing system failures before they occur; this produces greater system uptime and a more productive work environment. Clients will receive an annual preventive maintenance routine and full assessment report.
Connectivity’s technical team is equipped and trained to resolve system issues promptly. All ConnectProtect plans provide hardware sparing options to ensure seamless, efficient repairs for your system.